Shipping policy
Order Processing
All orders are processed within 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Order Tracking
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at support@email.com with your name and order number, and we will look into it for you.
International Shipping
We offer free international shipping to the following countries:
- European Union countries, Switzerland
- United Kingdom
- United States
For any other countries, please contact us to confirm delivery options.